Terms and Conditions

This website,Prashantjewellersprivatelimited.com (“Website”), is owned and operated by Prashant Jewellers Private Limited (hereinafter referred as (Prashant Jewellers) or “Company” or ‘we” or “us” or “our”) having its registered office at Prashant jewellers shop no 1 and 2 midland building sector 9 vashi navi mumbai .Please read these Terms and Conditions carefully before using the Website. In accessing and using the services provided by our Website you signify your consent and agreement to be bound by the Terms and Conditions specified herein Prashant Jewellers Private Limited reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to check for the recent updates. Any updates to these Terms of Conditions shall take effect immediately upon the date of posting and you agree to be bound by the terms of these updates and amendments.

Eligibility criteria

If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this Website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use or transact through this Website
Those who choose to access this Website from outside India are responsible for compliance with local laws to the extent local laws are applicable

Prices and payments

Prices on our Website are subject to change without notice. Please expect that you will be charged the price for the jewellery as it is listed on the day of purchase.
For orders being shipped within India, payment only in IN is accepted. Prices are inclusive of CGST/SGST/IGST, as applicable
In case international credit cards are being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. You may be required to share with us a copy of any Government issued photo identity proof of the country of residence as mentioned below:- a) Passport with Visa Copy; b) Driving license; c) Employment card; d) Any other government issued ID proof of the the country of residence

Pan terms and conditions

For purchase above Rs. 2 lakhs, PAN card must be provided upon placing the order in the manner specified by Prashant Jewellers Private Limited. Failure to provide the same shall result in cancellation of the order. For all domestic shipments, if the order value exceeds Rs. 2 lakhs, the customer will need to enter the PAN and click on verify PAN card. Only upon PAN card verification the order will proceed to the payment page. The billing name is supposed to be the same as the PAN card else the PAN card will not get verified and the customer will not be able to proceed with the order. Shipping destination s in India, we serve to selected cities. Please check if we deliver to your PIN Code in shopping cart checkout page. If there is no courier service available in your area, we do apologize for the inconvenience caused

Delivery schedule

A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, registered customers can track their order by clickingTrack Order and find the order status. Express Delivery option available for select PIN Codes for select cities (Delhi, Mumbai, Hyderabad, Chennai and Bengaluru) for select products. Under this option, the product will be delivered the next day subject to the condition that the order is placed by 2 PM. For Orders placed after 2 PM, the tentative delivery timelines will be T+2 days. If the delivery timeline falls on a public holiday or Sunday, the timeline for express delivery will be extended by another day.

For all other PIN Codes, delivery timeline will be of 5-7 days for domestic orders.

Shipping and handling

Domestic Order: We provide free shipping within India.

Track order

Il registered customers have the option to track their orders by clicking on Track Order

Your obligations
a) You have to provide true, accurate, current and complete information about yourself while registration on Prashantjewellersprivatelimited.com

b) You should maintain and promptly update registration data to keep it true, accurate, current and complete. Prashant Jewellers Private Limited reserves the right to confirm and validate the information and other details provided by you at any point in time. Further, Prashant Jewellers Private Limited also reserves the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation, your details are found to be false (partially or completely) or if you provide any information that is false, inaccurate, incomplete or not current or if Prashant Jewellers Private Limited has reasonable grounds to suspect that such information is false, inaccurate, incomplete, not current or not in accordance with these Terms and Conditions, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our Website intimátion whatsoever.

c) You confirm that the address at which delivery of the products) ordered by you is to be made is correct and proper in all aspects. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Prashant Jewellers Private Limited for re-delivery shall be claimed from you and you shall bear such expenses.

d) Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item’s description.

e)If there is any delay in the delivery caused due to any force majeure event including without limitation natural calamity, governmental actions, pandemic, public holiday or any other unforeseen circumstance, then Prashant Jewellers Private Limited shall not be liable for such delay in the delivery of the product.

f) Any product you buy from our Website is completely at your discretion and you accept that you place the order only after thoroughly inquiring about the product and being completely acquainted about the product, its features, characteristics, usage, etc, Prashant Jewellers Private Limited is not liable for any kind of damages or losses whatsoever suffered by the customers due to the use of the product. This is applicable for both domestic and international orders.

Cancellation by Prashant Jewellers Private Limited

There may be certain orders that Prashant Jewellers Private Limited cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase, errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which Prashant Jewellers Private Limited identifies for not accepting the order. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.

We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order

Once an order is placed, it can only be cancelled before it is shipped to the provided destination, Registered customers can always check the status of their order from with the customer support team at Prashant Jewellers Private Limited or click on Prashantjewellersprivatelimited.com. Once the cancellation request is received, if any payments have been received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use). Once the refund process is initiated, you will receive the refund amount directly in your account or through cheque. For more details on refunds, please see the Refunds section of these Terms and Conditions.


In the event that the amount has been deducted from your account but the transaction failed, we will refund the amount to your account at the earliest.


Prashant Jewellers Private Limited reserves the right, at its sole discretion, to limit the quantity/value of the items purchased by vou and such other restrictions as may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/ or shipping address. We will provide notification to the customer should such limits be applied. Prashant Jewellers Private Limited reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.